Play the official U.K. Euromillions & Millionaire Raffle from anywhere around the world with five main numbers from 1-50 and two Lucky Stars chosen from a pool of 1-11. Every ticket in every draw is automatically entered in the £1 million raffle prize!
Welcome to Member Support! You'll find the answers to most of your questions right here.
The menu directly to the left will answer member's most frequently asked questions.
If you don't find an answer there, scroll down a bit to the Fixing Problems section. There you can enter a Support Ticket and ask any questions you may have. We use a ticket system to keep track of everyone's questions, ensuring that we respond quickly with accurate answers. At any time you can check the status of your ticket by clicking the appropriate link.
If all else fails, you can contact our Complaint Department to quickly resolve any issue.
No matter who you contact at SmartWinners, you'll meet friendly, knowledgeable people who want to resolve whatever issue you may have as quickly and efficiently as possible.
Prefer to talk to a real person? We can help you there too. We've set up International Toll-Free numbers for the following countries: France, Germany, Israel, Italy, Ukraine, United Kingdom, United States of America. Those numbers are bit farther down on this page.
Still more options. At the bottom of every page on SmartWinners you’ll find three ways to contact our Customer Support staff: phone, email, and live chat. We’re here 24/7 to assist you.
STEP 1: Go play! Seriously. Why waste time. Go find the game you want and pick your numbers. When you’re done you’ll be taken to the Account Sign In page.
STEP 2: Here's where you can set up your private account. You can also deposit funds at this time. For your convenience you can use VISA, uKash, Skrill or set up a Wire Transfer.
STEP 3: We’ll verify your deposit and finalize your order.
STEP 4: You're in the game. Best of luck to you!
Playing lottery games online isn't much different from filling out a paper game ticket. Just easier. And more fun!
We offer you access to over 40 official government sanctioned lottery games. There are two ways to access them.
1) The Home Page features lottery games that will be drawn within the next three days.
2) At the end of that list is a link to all the games available through SmartWinners.
Find the game you wish to play and click the corresponding PLAY NOW button.
On the next page first choose how many lines you wish to play. A line is the same as a paper game ticket. The minimum is two lines.
Next, select your numbers. You can do this manually or you can use our SMART Picker to make the selections for you. Ther are certain advantages to using SMART Picker and we urge you to see how it works before you go any further.
As you choose your first set of numbers manually or with SMART Picker, those numbers will appear on Line 1 directly below the game. If you change your mind and prefer to enter new numbers, just click the Clear Line link and start again.
When all your numbers are satisfactorily entered on Line 1, click anywhere on Line 2. When you see the red border you can then enter numbers for that line. Repeat this process for any remaining lines.
Finally, choose the number of draws. The default is one week. You can play in advance for up to an entire year. Please note that some lottery games are drawn once a week and others twice a week. If you choose one that draws twice a week you'll be playing the next two games, rather than just one.
When you're all done, click the Play It button.
If you haven't already set up a Member Account, you'll have an opportunity to do that next.
It's easy. Just choose which game syndicate package you want. Packages are sold on a monthly subscription basis. Package prices are based on the number of tickets assigned.
Once you join you'll be playing with other members who share a common goal: winning! As a syndicate member you get the best of both worlds. By pooling your resources all members increase their win odds. And yet each player still chooses their own numbers. So you benefit as a team member, but still retain your individuality.
Here's an example of how a syndicate works …
Ten people join a syndicate. They collectively buy 10 lottery tickets. The net cost to each player is the same as if each played individually. But the chances of each player winning increases 10 fold. If any one of those 10 tickets is a winner, the players split the winnings evenly. And because there's more than one ticket in the syndicate, it's possible that more than one ticket might be a winner. So the syndicate members also split the second winnings evenly. If you love to win, join one of our syndicates. We've done all the set up work for you. We manage all the winnings for you. All you have to do is join and play.
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Although we try our best to please all our members, sometimes things just don't work out the way you or us want them to. But don't give up on us just yet. We really want to please you. So take a moment and tell us what's on your mind and we'll jump through hoops to make everything right.
Phone Call us any day of the week with your inquiry a fax at +44-2-033974047, or call one of our toll free at +44-2-033973506 for telephone support, send us lines below.
8 064 896 44 32
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